2 Key Ways to Let the Customer Lead You to New Ideas
Several years ago, a customer came to Promotional Spring asking for point of purchase signage. (Promotional Spring is a company that creates experiences and soluti [...]
Are You ‘Customer-Obsessed’?
It’s been said that in the knowledge economy, it’s now every individual's responsibility to innovate with the customer in mind. When developing a new product or se [...]
How To Build A Work Culture That Appeals To All Generations
People picked on my generation. People picked on my fathers’ generation. People are picking on this generation, and I think it’s wrong,” says Scott McGohan, CEO at [...]
What is Professional Management?
In the video below a number of small business owners explain—in their own words—how professional management has helped their businesses. Professional management is [...]
How One Self-Described ‘Type A’ Entrepreneur Learned to Let Go
John Werner, President/CEO of White Commercial Corporation, knew something had changed around his organization when, one day, he walked by a conference room and no [...]
4 Ways Ohio’s Leading Landscaping Company Increases Employee Productivity
What’s one of the biggest challenges in small business today? Keeping employees motivated and productive, says Marty Grunder, President and CEO of Grunder Landscap [...]
Hiring? Follow These 4 Secrets to Find Top Talent
When hiring, LaRosa’s, Inc.’s philosophy is, “Good people know good people.” That’s why they make sure to tap their current employee base to help find additional g [...]
Agree or Disagree? Happiness Is Your Employees’ Responsibility
Sitting on one of the office couches with the garage door open—the light and breeze freely flowing in—Adam Landrum, President & CEO at Up&Up took a moment [...]
Inside the Mathile Family: Why Mike Mathile Didn’t Believe in Plan B
Mike Mathile is an entrepreneur, family business executive, a private investor, husband, and father. He’s also an advisory and board member for multiple companies. [...]
5 Ways To Build A Culture Of Ownership
One hot and humid Saturday morning at Tasty Catering, a supervisor, Steven, noticed one of his team members was loading Indiana-bound equipment onto a truck headed [...]
An Open Culture By Design
“If you can’t communicate openly, with candor, how is collaboration even possible?” says Bob Johnston, CEO and chairman of the board of directors for Front Burner, [...]
Decrease Employee Turnover by Adding One Skill
How do you respond when you learn an employee has made a mistake? As a leader, are you more likely to advise her on what she should have done—or, do you take a mom [...]