As Director of Research and Development, Nicole oversees Aileron’s content and service development, working with the team to understand our community and their needs, and designing services that help them grow personally and professionally. Nicole started her journey here as an intern, got hired in an event management role, and later transitioned into a client support role before becoming the first member of what is now a much larger R&D team.
Nicole values transparency, and brings to the team the courage to acknowledge and work through multiple perspectives for the betterment of the team. She’s naturally a collaborative communicator, and instinctively knows when to pull in the right people and how to disseminate ideas. And she's becoming more and more comfortable with vulnerability, recognizing that sharing something (even if she's worked on it for hours) can always be better with more perspectives.
Outside of Aileron, Nicole loves spending time with her husband, Bernard, and their dog, Lola, taking group workout classes – most recently, barre, cycling, and yoga – and working on her and Bernard’s business, THEIA; the duo is out to change the contact case industry, and has already leveraged many of Aileron’s frameworks and tools to grow their business.
What’s something you’re constantly striving to get better at?
“Suspending judgement; it’s great to bring your thoughts and ideas to the table. But I work hard to stay open-minded because it’s the collective wisdom of everyone that creates something really magical. I try to be humble, bring my best thinking, and create an environment for others to bring their best thinking.”
What are the values that drive you?
“Being transparent, situational, and curious. Transparency is probably the key; I can’t think of any situation where it’s not good to lean into the truth. Being conscious of thoughts and emotions is how I try to live. And situationally, I used to be black and white; Aileron has taught me to show up based on other factors. And finally, curiosity – continuing to be open-minded and suspend judgement. I don't know everything or have the best ideas, and don't view that as a sign of weakness.”
“It’s beautiful seeing us impact the world. I’ve envisioned the tides rising around the country because of what we’re doing together. On the flipside, I can also see the impact on one individual’s life. We’re a conduit for change in people’s lives.”