Run Your Business, Don’t Let it Run You
Working long hours, not getting enough sleep, eating food based on what’s convenient, and missing out on time with your family… These and other stressors can be dr [...]
How to Measure What Matters As a Small Business
Which scenario fits you? You have a steady stream of work coming into your organization but you’re still not sure if you're ready to hire. Cash flow is low, expens [...]
Using Conscious Conversations to Build Understanding and Connection
During times when it feels like difference is standing in the way of dialogue, lean into listening to better understand and communicate with each other. At Ailer [...]
Growth, Curiosity, and Teamwork: A Look Inside My Aileron Internship
My time spent at Aileron exceeded any expectations I could have ever had walking in the door on my first day. I was excited to take on the role of Business Support [...]
Community Learning: Results of the Responsible Restart Community Insights Survey
Aileron is driven by our values of community and transparency. Just like you, we’re processing the world around us as it unfolds, and we are interested in [...]
Get Help, Give Help – Dayton’s Tornado Disaster Relief
Aileron Community, Your friends and peers at Aileron are here to support you during many challenging times, including last week’s destructive storms that ripped ac [...]
4 Ways To Foster A Culture Of Respect & Accountability
Value Added Packaging (VAP) has an Elite Customer Service Standard. It’s a standard that all customer service team members agree to and sign off on as soon as they [...]
Lessons from Deming: It’s The Whole Being Who Comes to Work
There are two models that can describe the way people are valued and managed in organizations. One is the centuries-old model associated with Isaac Newton where th [...]
Lacking Respect? These Habits Can Shape Your Small Business Culture
When the very first employee was hired at The Greentree Group, Travis Greenwood (now President & CEO of the strategic technology consulting firm), talked to his [...]
Are You ‘Customer-Obsessed’?
It’s been said that in the knowledge economy, it’s now every individual's responsibility to innovate with the customer in mind. When developing a new product or se [...]
Why Sports Are a Weak Analogy for Business
Although commonly used, sports are a weak analogy for thinking and talking about business. Mark Thompson, an Aileron Business Advisor, explains why a symphony is a [...]
3 Simple Ways to Design a Company Culture
In this video, Jim Sever, fifth generation business owner, shares how connecting the company’s core values to every day decision-making improved the bottom line fo [...]