Balancing family with business
All Service Glass started in 1975 as an automotive glass company. The Wiechart family bought All Service Glass in 2000. In the 22 years since then, they’ve diversified their operations and residential services, expanded further into the commercial marketplace, and acquired other companies and businesses.
It was essential for Eric and Ann to approach the company’s transition with professional responsibility and personal care for their familial relationships. They felt strongly about never missing a Sunday family dinner together, and that their time together outside of the business was never adversely affected. What’s more, immediate members of the Wiechart family have played, and continue to play, key roles in their staff of 64.
Ann explained there’s an “unwritten Wiechart fairness doctrine: If one of us gets something then the rest of us get it.” To ensure they stay true to the doctrine’s word, the Wiecharts prioritize having open conversations, and meeting annually to discuss their plans going forward, where they’re headed, and how the business is performing.
That sense of responsibility extends beyond family, too, especially when they started to approach transitioning Eric’s ownership of the company to Ann.
“It was bigger than our relationship, too,” Ann said. “We have a lot of long-term employees. How do we transition them through this also? How do we transition my sisters, their spouses, significant others? How do we make this as successful as possible?”