Focusing on culture
When Ben came to Aileron, he knew his staff wanted a strategy, direction, and leadership – but to him, that looked like coddling them or telling them what to do. In Course for Presidents, he learned what they were looking for was culture.
“The most helpful stuff was like they make you get out of this mode where it’s all about me. And it’s really all about the team… It was more psychological stuff like that that kind of helped me get out of my rut and think about leadership in a different way.”